Online doctor chat
The right care, without the wait.
No appointment to book. Describe what is going on in the chat. A licensed doctor reviews your concern in minutes during service hours and answers you or directs you to further care through the healthcare coverage you already have.
€72 per doctor consultation, or covered by your employer or insurance plan.
2 min 14 sec
Average waiting time for a doctor
62%
No further appointment needed
>108 000
Chat visits previously handled by doctors using Treat
100%
Clinical decisions made by licensed doctors
Updated 31.8.2026. Response time is measured during doctor service hours.
Built for millions.Live with thousands.
Treat is designed to give every person a clear first step into care while working with the healthcare systems already around them.
Why start with Treat
Start with Treat. Get to the right care faster.
A doctor, without booking an appointment
Open Treat and describe what is going on. A licensed doctor reviews your concern in minutes during service hours.
A licensed doctor decides every case
Treat helps collect and structure the information you provide. A licensed doctor reviews it, makes every clinical decision, and carries the clinical responsibility for that decision.
The right next step, without the guesswork
Sometimes the answer is guidance, a prescription renewal, or a sick leave certificate. Sometimes you need a test, examination, or appointment. The doctor decides what comes next.
One place to start
A new symptom, recurring pain, prescription question, or concern about how you are coping. Start in the same place, whatever the concern.
How it works
Three steps. One clear path.
- 01
Describe what is going on
Open Treat and explain what you are experiencing. Treat asks the relevant follow up questions and prepares the information for review.
- 02
A licensed doctor reviews and decides
A licensed doctor goes through your information, asks for more when needed, and makes the care decision.
- 03
You will know how to proceed
When further care is required, the doctor directs you to the appropriate appointment, test, physical examination, or other service through your existing healthcare coverage.
Customer experiences
What our customers say
“We chose Treat because we wanted a better healthcare experience for our people. They get help faster, with fewer steps, and don’t have to figure out the system themselves. This also means better economics for us.”
“The biggest difference is how simple it feels. Instead of wondering where to go or who to call, our employees can just start with Treat.”
Why we are building Treat
“As a doctor, I’ve seen how much time is lost before a patient gets to the right next step. We’re building Treat to remove that delay while equipping doctors with the best possible setup to help their patients.”
Previously built Laatupäivystys and Rokotepiste
“Needing healthcare is already difficult enough. People shouldn’t have to repeat themselves, navigate unnecessary steps or wait when technology can help doctors understand the situation from the start. We’re building Treat to make getting the right care in minutes the global standard.”
Previously co-founder & CEO at Swappie, and co-founder at Finnish Startup Community
“Building certified systems for Finnish public healthcare taught me how much complexity sits behind a simple path to care. Treat rebuilds that front door from first principles: simple for patients, rigorous underneath, built to scale.”
Previously led architecture for Finland’s certified patient-care systems and Kanta integrations
Compatibility
Treat complements the healthcare you already have.
Treat is the first step.
When you need a test, an examination, an appointment, or a specialist, the doctor directs you to the right place. Further care happens through your existing public, private, employer, or insurance coverage.
- Employer healthcare
- Insurance
- Private healthcare
- Public healthcare
Good to know
Hours, cost and privacy
Doctors available every day
08:00 to 20:00
The chat is always open, so you can describe your concern whenever it comes up. Doctors review new cases during service hours.
€72 per doctor consultation
The price includes the doctor's review and, when clinically appropriate, a prescription or renewal and a sick leave certificate.
Medicines, tests, appointments, and other follow up services are not included unless covered by your employer, insurer, or another existing plan.
You may pay less, or nothing, when Treat is included in your employer or insurance coverage.
Confidential by design
Your employer never sees your health information.
Your health information is processed confidentially and only by authorized parties for providing and operating the service. A licensed doctor reviews the clinical information and makes every clinical decision.
Read our privacy noticeBacked by
We make access to care smoother. Together.
- Ilkka Paananen
Built by people previously at
For employers
Bring Treat to your team.
Give your employees access to a licensed doctor in minutes, alongside occupational healthcare and the other healthcare arrangements you already have.
- Alongside occupational healthcareTreat does not replace statutory occupational healthcare. When a matter belongs to occupational healthcare or needs a visit, the doctor directs the employee there.
- Fewer unnecessary visits62% of cases need no further appointment. The doctor can write a medical certificate or refer you to follow-up care.
- No health data to the employerYou never see an individual employee's health information. The doctor who assessed the case is responsible for the patient records.
FAQ
What can I use Treat for?
Start with Treat for new symptoms, recurring concerns, prescription renewals, sick leave needs, and questions about sleep, stress, or coping. Treat is not intended for emergencies.
Is a licensed doctor always involved?
Yes. Treat helps collect and structure the information you provide. A licensed doctor reviews the case, makes every clinical decision, and remains responsible for that decision.
How quickly will a doctor respond?
Doctors review cases every day from 08:00 to 20:00. Most users receive a doctor review in minutes during service hours. The current median time to doctor review is 2 minutes 14 seconds.
What does Treat cost?
Self paid access costs €72 per doctor consultation. Your employer or insurance plan may cover some or all of the cost.
What is included in the price?
The price includes the doctor's review and, when clinically appropriate, a prescription or renewal and a sick leave certificate. Medicines, tests, appointments, and other follow up care are not included unless covered by another plan.
Can an online doctor renew a prescription or prescribe medicine?
Yes, when the doctor considers it clinically appropriate, for example renewing a long-term medicine or a short course of antibiotics for a typical bladder infection. The prescription goes straight to the Prescription Centre and shows in Omakanta, so you can collect the medicine from any pharmacy.
Can a chat doctor write a sick leave certificate?
Yes. If the doctor assesses that you need sick leave, they write the certificate during the chat visit. It is included in the consultation price.
What happens if I need more care?
The doctor directs you to the appropriate appointment, test, physical examination, specialist, or other service through your existing public, private, employer, or insurance coverage.
Does Treat replace occupational healthcare?
No. Treat works alongside your occupational healthcare and other existing care. When a matter belongs to occupational healthcare or needs a visit, the doctor directs you there.
How does Treat use AI?
Treat uses AI to help collect and structure the information you provide. The AI makes no diagnoses and no treatment decisions. A licensed doctor reviews the information and makes every clinical decision.
How is my health information protected?
Your employer never sees your individual health information. Treat processes health information confidentially for providing and operating the service. Read the privacy notice
Can I use Treat in an emergency?
No. If you have severe or life threatening symptoms, call 112 or seek emergency care immediately.
Start with Treat.
Describe what is going on. A licensed doctor reviews your concern in minutes during service hours.
€72 per doctor consultation, or covered by your employer or insurance plan.